What to Bring When Asking About Custom Orthotics
Prepare for a custom orthotics visit with the right shoes, prescription details, insurance information, and questions.
Bring the shoes you wear most
Custom orthotics need to work inside real footwear. Bring the shoes you use for work, walking, exercise, or long days on your feet so fit and volume can be considered.
If you wear different shoes for different activities, bring more than one pair. Athletic shoes, work shoes, boots, and dress shoes may require different fit considerations.
Bring medical and insurance documents
Many insurance plans require a prescription or referral for custom-made orthotics. Bring any documents from your healthcare provider, plus your insurance details if you want help understanding direct billing.
Coverage rules vary by plan, so it is always worth checking your policy before starting the process.
Prepare your questions
Think about where you feel pain, when symptoms are worse, what kind of work you do, and how active you are. These details help guide a more practical orthotic recommendation.
You can also ask about break-in time, shoe compatibility, expected lifespan, and follow-up adjustments.
Need personal guidance?
This article is general information. For medical advice, insurance requirements, or a repair quote, contact Adam Lab Orthotic directly.