FAQ
Clear answers for orthotics, coverage, fitting, and repairs.
The original FAQ has been expanded and rewritten for readability while keeping the important customer questions.
What are custom-made orthotics?+
Custom-made orthotics are specially designed insoles shaped around your feet to provide comfort, support, and alignment tailored to your needs.
How do I know if I need orthotics?+
If you experience foot, heel, knee, hip, or lower back discomfort, orthotics may help. A healthcare professional can confirm whether they are appropriate for your condition.
How long do custom-made orthotics last?+
Custom orthotics typically last 2 to 3 years depending on use, materials, footwear, and how well they are maintained.
Do I need a prescription to get custom-made orthotics?+
Many insurance plans require a prescription or referral from a healthcare provider. It is best to check your policy before your visit.
Can I wear custom-made orthotics with any shoes?+
Orthotics can be made for many types of shoes, including athletic shoes, dress shoes, and boots. Some styles may need a specialized design.
How are custom-made orthotics made?+
They are made from a detailed impression, mold, or scan of your feet, then fabricated to match your foot structure, gait, and footwear.
Are custom-made orthotics covered by insurance?+
Many plans include orthotic coverage, but requirements vary. Adam Lab Orthotic can help with direct billing and documentation guidance.
Do I need an appointment for shoe repair?+
No appointment is usually necessary. Bring your shoes during business hours for an assessment and repair recommendation.
Contact Adam Lab
Still have a question?
Call or send a message and Adam Lab Orthotic will help with the next step.